FAQ & Privacy

Frequently Asked Questions

Thank you for your interest in my website! Listed below are my terms of use and frequently asked questions. Hopefully, this can help answer any questions you may have ! If you don’t find the answer here, feel free to use the contact form on my webpage to contact me or you can email directly here.

HOW LONG WILL MY ORDER TAKE?

Digital items are sent after purchase to the email address provided.

Physical Items

I use Royal Mail for all my shipped items. Like everything in life sometimes there are issues. There are also 2 shipping options for you to choose from, Standard and Tracked. Tracked does offer peace of mind so you can follow your orders journey.

UK – Normally within 10 working days but usually arrives within 2/3 days of ordering.

Europe – Normally within 21 working days but usually arrives within 5/6 days of ordering.

USA & Canada – Normally within 28 working days but usually arrives within 6/7 days of ordering.

Rest of the World – Normally within 28 working days but usually arrives within 6/7 days of ordering.

Please contact me with any shipping queries. I will be more than happy to help you out.

MY PATTERN IS IN US TERMS CAN I GET UK?

This is no problem. Currently the website only supports one file. I am working my way though adding both versions to the one document but in the mean time if you need different terms message me here and I will send on the file you need.

WHY SHOULD I BUY YOU A CUP OF TEA?

‘Buy me a tea’ is a platform that many small creative designers use to gain support. It takes an enormous amount of time and effort to provide premium patterns, free patterns, blog content accessible to supporters and pattern support. It may only be a small thing that supporters can do, but small things can make a difference in a huge way. It can decide if designers of small creative businesses can keep providing designs and support. If you enjoy my patterns, my free content and perhaps reading some of the ramblings I come up with then you always have the option to support through the ‘Buy Me A Cup of Tea’ button.

CAN I PRINT YOUR FREE PATTERNS FROM THIS WEB PAGE? CAN I CREATE PDFS OF YOUR FREE PATTERNS?

Many of my free patterns are available add free and printable on Ravelry in PDF format. If however, you do decide to create your own PDFs or print my patterns, all ads included, please create them for your own use only and NOT for distribution! Please remember free does not mean all copyright has ceased. The patterns that are available on this website are available to print.

CAN I SHARE YOUR PATTERNS WITH OTHER PEOPLE?

I love items created from my patterns appearing online etc, but there are a few things to keep in mind:

Please add a link to Flo’s Crafty Crochet whether it be a link to my webpage, Ravelry, Etsy or other platform (connected to Flo’s Crafty Crochet) that you bought or downloaded the pattern from. If however, you do decide to create your own PDFs or print my patterns, all ads included, please create them for your own use only and NOT for distribution! Please do not claim any part of a Flo’s Crafty Crochet pattern as your own creation, as that is considered stealing my work.

ARE YOUR PATTERNS IN UK OR USA TERMS?

I try to incorporate both terms however the patterns for sale via this site are US only due to digital file constraints. If you require UK terms please message me and and I will send the correct file to you. When purchasing my patterns on other platforms such as Ravelry and Etsy you can choose which terms you download and for Lovecrafts I combine both patterns into the one large document so print which pages suits you. I also have some patterns in Dutch and Italian but these are limited. I am often looking for people who have very high skills in language, written process and crochet to translate my patterns to other languages. So if you could be interested in doing so and can provide references then please use the contact form on my web page to contact me.

DO YOU HAVE PRINT ONLY PDF’S WITHOUT IMAGES?

At this time I only offer my patterns in the one format which includes photographs. I realise that some people would prefer just a text copy, but I just cannot find the time to format each and every pattern this way. I also firmly believe in crediting my pattern testers and their work with credit will usually be added at the end of my patterns. They put in an enormous effort to ensure my patterns are as error free as humanly possible (but we are all human) and so should have credit.

DO YOU HAVE VIDEO TUTORIALS OF PATTERNS?

At present I am working on a range of tutorials but it is slow and steady. You can find some of my videos here. My life is very busy with what commitments I already have and allows no time to produce a video to the quality it would need. I do not allow others to make video tutorials of my designs. If you find a video tutorial of one of my designs online, please notify me.

I DON’T KNOW HOW TO CROCHET, BUT WOULD REALLY LOVE TO HAVE ONE OF YOUR DESIGNS?

I provide 1 2 1 tuition lessons via Zoom allowing me to connect with anyone all around the world. I also take commissions. Contact me via the contact form or email directly for more information.

CAN I SELL FINISHED PRODUCTS MADE FROM YOUR PATTERN?

Yes, you may sell finished items made from my patterns. When selling online or in person, please give credit back to me, Flo’s Crafty Crochet and a link to either my webpage floscraftycrochet.com or the platform I sell on such as Ravelry, Etsy, Lovecrafts or Ribblr or back to the original pattern post. You cannot however manufacture and mass produce my designs for sale.

CAN I USE YOUR PHOTOS TO SELL MY FINISHED ITEM? CAN I CROP OUT YOUR WATERMARK?

No, you may not use Flo’s Crafty Crochet photos to sell your finished products. If you want to sell your items, you need to take your own photos of your own items. Using my copyrighted photos is illegal and your buyers should know exactly what they’re buying! You many not crop or alter my copyrighted images in any way!

CAN I TRANSLATE ANY OF YOUR PATTERNS FREE OR PAID FOR USE ON MY BLOG, FACEBOOK, YOU TUBE OR FOR CROCHET-A-LONGS?

I do not allow translations of my patterns to be published on other blogs or Facebook groups. I do often require translator for my patterns and, I can publish your translation on my website and other platforms which your audience could then either access or purchase. For any of my free patterns it can then be linked to my site from your blog or from your Facebook group. I will give you full credit as the translator.

CAN I BUY YOUR PATTERN AND THEN USE PART OF IT TO CREATE ONE OF MY OWN?

My patterns are copyright protected and I will pursue any who use part or all of my patterns to create their own. If you buy my pattern to then create your own, I will have a record of your purchase and I will pursue any avenues I can to prevent you from stealing my intellectual and written work.

I DON’T NEED A PATTERN, CAN I JUST COPY YOUR DESIGN FROM YOUR PICTURE?

Designing patterns is a labour of love. It is time consuming and I hate to see my hard work stolen by others. The designs I create are from my head, imagination and hours of trial and error. Many seem to think it is okay to copy, but you are stealing my intellectual idea. Just because you can copy does not mean you should. I take copyright infringement very seriously.

I HAVE AN LYS STORE AND WANT TO RUN CLASSES FROM YOUR PATTERN , IS THIS OK?

I love to support LYS stores but will pursue any that use my patterns without permission and or purchase of pattern. You cannot purchase just one pattern and then provide a class full of people use of it.

I encourage any LYS Stores who would love to feature my designs in classes etc, to please contact me. Apprise me of either the fact that class participants will be purchasing the pattern via one of the outlets I sell on: Ravelry (click here), Etsy (Click here), Lovecrafts (click here) and coming soon Ribblr.

Or if you would like to pay a contract fee on an agreed amount for patterns, for each class participant, which will entitle you to copying the pattern for each class member. This could be arranged at a discounted price, if the conditions are right. So send me a message via my blog or find me on Instagram (click here) and Facebook (click here).

Any advertising of classes needs to have the designers (Flo’s Crafty Crochet) name and credit for the pattern attached to them. Class fee structure needs to clearly state that this includes a fee for the copyrighted pattern. Then we are all good. The LYS is happy, those attending the class are happy and most of all I am happy.

Privacy Policy

Your privacy is important to us. It is Flo’s Crafty Crochet’s policy to respect your privacy regarding any information we may collect from you across our website, https://floscraftycrochet.com, and other sites we own and operate.

We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used.

We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification.

We don’t share any personally identifying information publicly or with third-parties, except when required to by law.

Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies.

You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.

Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us.

This policy has been updated 11th February 2022.